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DMV limiting driving tests to Pawtucket, Middletown

2:48 PM Wed, Aug 27, 2008 |
Brandie Jefferson    Email

Some Rhode Islanders will soon have to drive, or be driven, a little farther to get their driver's licenses.

Beginning next Tuesday, the written and road tests for Rhode Island driver's licenses will be available only at the Pawtucket and Middletown offices.

The tests will no longer be administered in Wakefield, West Warwick, Westerly or Woonsocket.

The new arrangement is just a trial run and includes a new, automated written exam to be offered at the Pawtucket office.

The DMV claims that the change will help the department provide better service.

Sally Strachan, administrator for the Division of Motor Vehicles, said in a press release, "This plan will allow the division to improve the timeliness of our customer services, while operating more efficiently."

The DMV branches in Warren, Westerly, West Warwick, Woonsocket and R.I. Mall Express will still provide other services. For more information about locations, hours of operation and services offered, see the DMV Web site.

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Comments

Greg said:

Why does a state this size need more than one DMV location, anyways? There are counties in New York with more square mileage that only have one DMV location and somehow all of the people that drive manage to find their way there and back.



Shoreline angry said:

This is the last straw-and how will the Westerly kids get up to Pawtucket? More Carcieri baloney!



Andrew said:

"The DMV claims that the change will help the department provide better service."

But the citizens of the State will have to drive to one corner of the State or the other.

All these "cost cutting" measures would be alright if my taxes were lowered.....but I don't see that happening.



Are They Kidding? said:

This has got to be one of the most IDIOTIC plans to EVER come out of the DMV.

The road to customer service does not go anywhere CLOSE to the DMV.

Apparently, someone needs to have a window placed in their stomach because they obviously have their head up - well you get the picture...



Steve said:

Just keep bending over RI. Lets see I live in New Hampshire now and we can do most of our DMV stuff at our town hall or at one of the MANY State Police stations all over the state. SO you guys just keep grabbing your ankles and enjoy all the benefits that your state government is giving you.

(NOTE**The author of this comment lived in RI for 42 1/2 years so he knows what he is talking about)



It makes no sense though I do see the case for the Westerly office.

I also don't think we need a Blackstone Valley courthouse. Just build a massive parking garage in downtown Providence.



Roland said:

Well, at least all the illegals in Rhode Island will still know how to get to Pawtucket for all their illegal alien needs.



Rob said:

To be honest, if they really wanted better customer service, they would have hired people with a personality, not the miserable people behind the counter or the fat guy that likes to put people down. Going to the DMV, the very thought infuriates me and I'm sure alot of other people especially if you had to take the day off to get put through that kind of torture.



William A Pellegrino said:

What isn't being mentioned in this story is that due to the mass retirement of dozens of senior staff at the DMV it simply doesn't have the employees to cover all of the branches.

Many of the employees that have retired due to the Governor's planned September Heath Care price increase were experienced department supervisors.

Unfortunately, for years the DMV hasn't bothered to cross-train it's employees, leaving the current replacement supervisors scrambling to learn the job on there own.

The DMV, like dozens of other State Departments, is under staffed, under trained and under incredible pressure to provide service to the public without the trained staff to get the job done.

One solution to the problem would be for the Governor to stop hiring high salaried outsiders with no knowledge of how to run the DMV and promote experienced employees from within the department.

For a man that claims he wants to run the state like a business he's acting an awfull lot like a Rhode Island politician.



Thank the Governor said:

Okay, people, now you can see the effect of King Don--this is going to be only the beginning. Why do you think they are limiting--maybe because, thanks to the King, most of the workers are retired, and there is a skeleton staff. I am already hearing stories about how people have been getting their road tests cancelled and rescheduled numerous times. And just wait for the lines for these services. . . and less staff to help.



My 2 cents said:

You do realize that it takes a whopping 45 minutes to drive across the ENTIRE state of RI, right?? This state has a lot more services right next door than most states, so really...we need to stop being so spoiled. I had to drive a half hour to get to the DMV when I got my license at 16 in Maryland - you guys sound like all those union folk about having to chip in a little more for their benefits...



J said:

South County is part of the state of Rhode Island just in case those "upstate" need a reminder. Can't wait to see all the little old ladies tackling Rte 95 to take their driving tests! Oh Yea, they only want to be able to take themselves to the local grocery store, church, library and maybe the senior center...........now they have to drive on "the highway" to prove that they can still drive...........Hope there is an award for them for arriving at the DMV!



Big Deal said:

In a choice between this and higher taxes, I'd take this. If income tax goes up I'm out of here.



This is a real letdown. The DMV is a resource that everyone uses. Typical RI--not spending the money where is should be spent.

Furthermore, if they just upgraded their web site to add more features like other states have done, they'd have the money to spend on driver testing.

Joe Ouellette

provpublicsafety@gmail.com




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